Terms & Conditions

Please Read All Info Below THIS IS A MUST

  1. To Provisionally book your caravan holiday at Butlins Skegness with Scarlett’s, Please telephone us on 01472505546 or 07887621502 Or contact us by E-mail at s_audio@hotmail.co.uk
  2. The price of your caravan hire in skegness includes passes into the Butlins Skegness Resort for all members of the party. Also Gas and Electric is included in the price of your holidays. We will write to confirm your caravan hire booking.
  3. A £50 non-refundable deposit must be received within 10 days of making the booking. This payment will secure your holiday and a receipt will be issued to you.
  4. We are able to accept bookings from Groups of people of all the same sex, Groups under 21 years of age and adults only 60s 70s 80s 90s reloaded big weekends for a damage bond of £100/£150.
  5. Butlins skegness is a family holiday park and anyone whose unreasonable conduct causes a nuisance to any other person on the park you will be asked to leave.
  6. In order for the caravan to be cleaned and checked departure must be made before 10am, and no keys will be released before 4pm on the day of arrival. Please state on the booking form or leave blank if your arrival time is after 4pm. Although, Butlin’s passes may be collected before this time, enabling you and your party to use all facilities before check in time.
  7. The caravan must be left in the same way you got it clean and tidy. The hirer is responsible for all members of the party and must make good any losses, breakages, or damage done to the caravan or its contents during their stay. Prior to departure, keys must be returned to GUEST SERVICES. Failure to do so may result in loss of security bond.
  8. Pets are not allowed in any caravan.
  9. No smoking is permitted in any caravan (if caravan smell of smoke I will hold bond, full stop. no messing)
  10. Should the caravan booked become unavailable due to circumstances beyond our control, we will inform you and if we cannot find alternative accommodation anywhere on site, and if you don’t want alternative dates, a full refund will be given.
  11. Caravan must be left in the condition you found it otherwise cleaning costs will be charged from bond.
  12. Vehicles must be parked only in the parking spaces provided not grass or bond will be held.
  13. Acts of vandalism must not be committed on the Butlins Skegness resort at all.
  14. All sanitary wear must be placed in bags and disposed of accordingly and not flushed down the toilet.
  15. All rubbish must be taken to the bins located around the caravan park and not left around the caravan.
  16. No ball games to be played around caravans or on site unless in specific designated areas
  17. All children must be properly supervised at all times & not be left unattended in the caravans.
  18. We recommend that you purchase some form of insurance, as none is included in the price of the caravan holiday.
  19. Please do not remove any items from caravan, any items removed price will be taken out your security bond.
  20. Some Butlins facilities/entertainment may not be in operation during off peak season periods, for which we have no control or influence over and do not accept responsibility for at any time.
  21. If due to illness, injury or accident you are unable to take your caravan hire, you must advise us immediately by telephone and then in writing including a doctor’s certificate. If we do not receive written confirmation of your cancellation before your holiday as commenced, no refund will be given. In the event of you or any member of your holiday party being unable to travel due to sickness, redundancy or injury service, proof in form of a doctor’s certificate, employees or court notification will be required in writing, prior to your caravan holiday start date.
  22. You will be entitled to a full refund of all monies subject to an administration charge of £50, unless your cancellation occurs within 14 days of your holiday in which the refund will be limited to 30% of the holiday cost.
  23. In addition to the cost of your holiday a £50 refundable security bond will be charged. The security bond is refunded by Chris Clarke not by BUTLINS. Your security bond will be refunded and returned to you after your holiday upon full satisfactory inspection of the caravan. ( Security Bond is returned by post ).
  24. In the event you book 8 weeks or less from the holiday start date, the full payment ( including security bond ) will be due for payment within 7 days of booking your holiday.
  25. Bedding, Travel Cot, Highchairs & Pushchairs are available to hire for a small extra charge, See Booking Form. Any missing or Damaged items, Cost to replace will be taken from the security bond.
  26. Chris Clarke cannot accept liability for alterations to Butlins facilities and resort from those advertised.
  27. Prices are based on up to 4 persons in the 3 Bedroom Caravan 6 in 4 bedroom caravan